Privacy Policy
We highly value your privacy and consider it a fundamental principle. Your Personal Information is a critical asset, and your trust in us is invaluable. Please read the following statement to understand how we collect and handle your information.
By visiting our website, you agree to abide by the terms and conditions of this Privacy Policy. If you disagree, please refrain from using our website.
By using our website, you explicitly consent to us using and disclosing your personal information as outlined in this Privacy Policy, which is an integral part of our Terms of Use.
Collection of Personally Identifiable Information and Other Data
We securely store and process your information, including sensitive financial data as defined by the Information Technology Act, 2000. We employ physical and technological security measures in line with the Information Technology Act, 2000 and related rules. If you disagree with how we handle your information, please do not use our website.
We collect and store your personal data provided by you to enhance your user experience. We use this information for internal research on user demographics, interests, and behavior, aiming to better serve and protect our users. We may share this data with our corporate entities and affiliates, who may use it for marketing purposes, unless you explicitly opt out.
We use data collection devices like cookies on certain website pages to analyze webpage flow, gauge promotional effectiveness, and build trust and safety. Cookies are small files stored on your device, assisting us in providing our services. Certain features rely on cookies for functionality. Most cookies are 'session cookies,' automatically deleted at the end of a session. You're free to decline our cookies if your browser allows, though it may limit certain website features.
You may encounter 'cookies' or similar devices on some pages placed by third parties. We don't control third-party cookie usage.
Disclosure of Personal Information
We may disclose personal information to third parties for various purposes, including providing access to our services, complying with legal obligations, enforcing our User Agreement, facilitating marketing, advertising activities, or preventing, detecting, mitigating, and investigating fraud or illegal activities related to our services. We don't disclose your personal information for third-party marketing or advertising without your explicit consent.
We may disclose personal information as required by law or when reasonably necessary to respond to legal processes like subpoenas or court orders. We may also share it with law enforcement agencies, third-party rights owners, or others in good faith to enforce our Terms or Privacy Policy, respond to claims of rights violations, or protect our users and the public.
In the event of a merger, acquisition, reorganization, amalgamation, or business restructuring, we may share/sell some or all of your personal information with another business entity. Your consent is implied by using our website.
Disclaimer of Warranties and Liability
Our website, materials, products, and services are provided "as is" and "as available," with no express or implied warranties, except as specified in writing. We don't guarantee constant availability or complete accuracy of the information on our website.
We won't be liable for any damages, losses, or claims related to this Privacy Policy. We don't guarantee that our site, information, content, materials, products, or services are free from viruses or harmful components.
Our website doesn't provide advice of any kind. Product sales are subject to different state laws, and non-delivery due to state law implications will result in a return or credit for the amount received in advance.
You must provide a valid phone number when placing an order. By registering your number, you consent to us contacting you via phone calls, SMS notifications, mobile apps, or other electronic communication for order-related updates or promotional purposes.
Payment
While using our payment methods, we aren't responsible for any losses due to lack of authorization, payment issues, or declined transactions for any reason. All payments must be made in Indian Rupees as per RBI regulations. Before shipping your order, we may request supporting documents to verify payment instrument ownership for a safe online shopping experience.
Transactions are between buyers and sellers, with payment facility used for facilitation. We're not liable for product/service non-delivery, non-receipt, non-payment, or any other issues related to the products or services listed on our website.
Matha Homoeo's Replacement Guarantee
Our replacement guarantee assists buyers defrauded by qualified sellers. The return policy duration depends on the product category and seller. If defects are found during delivery or within the return policy period, buyers can request replacements. Some product categories aren't eligible for return or replacement.
Choice/Opt-Out
We offer users the option to opt out of receiving non-essential communications. If you wish to remove your contact information from our lists and newsletters, please unsubscribe.
Indemnity
You'll indemnify and hold us harmless from any claim, demand, or actions, including reasonable attorney fees, resulting from your breach of this Terms of Use, Privacy Policy, or violation of any law or third-party rights.
Applicable Law
This Privacy Policy is governed by and interpreted according to Indian law. The place of jurisdiction is exclusively in New Delhi.
Jurisdictional Issues/Sale in India Only
Our website is primarily for sale in India. Users accessing it from other locations/countries do so at their own risk and must comply with local laws. We don't guarantee product refunds for orders from outside India.
Trademark, Copyright, and Restriction
All website materials, including images, audio, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Reproduction or use for any purpose other than personal, non-commercial use is prohibited without prior written consent.
Trademark Complaint
We respect intellectual property rights. If you believe your trademark has been infringed, please contact us.
Product Description
We don't guarantee the accuracy or completeness of product descriptions or other content on our website.
Limitation of Liability
In no event will we be liable for any special, incidental, indirect, or consequential damages related to this Privacy Policy, even if informed in advance of the possibility of such damages.
Profanity Policy
We prohibit the use of racist, hateful, sexual, or obscene language on our website.
Email Abuse & Threat Policy
Private communication, including emails, is not regulated by us. We encourage users to communicate professionally. We investigate and act on unwanted emails violating our policies.
Disputes Resolution Policy
We have a Dispute Resolution process for resolving issues between buyers and sellers. Users are encouraged to resolve issues before raising a dispute.
Contact Us
For questions or comments about our website, please contact us.
Grievance
As per the Information Technology Act 2000, the contact details of our Grievance Officer are provided below:
help@mathahomoeo.com